COVID-19 Tests Could Cost You Hundreds Of Dollars In San Diego County

As a waiter who had been laid off 4 instances throughout the pandemic, Carmen Lucci couldn’t afford a COVID-19 check. However he couldn’t afford to go with out it, both.

The La Mesa resident was uncovered to COVID-19 in October, and his employer demanded a adverse check earlier than his upcoming shift or a two-week quarantine.

Lucci spent $195 on a speedy check at Covid Clinic, a startup from Orange County that now operates in 10 states. He estimates it took him three or 4 days of labor to earn the cash again.

“They’re profiting from a foul state of affairs,” Lucci stated. “I really feel prefer it needs to be free to do that.”

Underneath federal law, insurance coverage firms are required to pay the total value of COVID-19 exams normally. But a survey commissioned by inewsource reveals many native suppliers are charging a whole lot of {dollars} that buyers should pay upfront.

The survey of fifty native testing suppliers discovered virtually half didn’t settle for insurance coverage in some or all instances, as an alternative putting the burden on clients to pay upfront after which ask their insurance coverage firms to reimburse them. It additionally discovered seven suppliers had been charging sufferers for medical visits or processing charges even when the exams had been coated by insurance coverage.

The survey was performed by Clear Health Costs, an trade chief in healthcare pricing analysis that interviewed staff at San Diego County testing websites in February and March.

Regardless of the numerous free and low-cost websites within the county, residents stated they generally felt determined sufficient to show to an costly supplier. inewsource spoke with seven individuals who paid greater than $100 for COVID-19 exams as a result of they felt they’d no inexpensive choices. Whereas government-run websites and native pharmacies provide free exams, they might not have appointments out there on brief discover or get the outcomes again shortly sufficient.

Matthew Collins, Covid Clinic’s CEO, stated its costs are larger than common due to the numerous bills related to beginning a brand new enterprise.

“We’re simply attempting to assist,” Collins stated. “We do must cost cash as a result of that is very costly to run, however in the long run we’re simply attempting to assist as many individuals as we will.”

The nonprofit lately started accepting insurance coverage and now affords some exams at no cost, although its rapid PCR test may nonetheless value clients as much as $399.

Covid Clinic isn’t the one supplier charging triple-digit costs. On the time of the survey, six county suppliers usually charged clients greater than $100 for the standard PCR check, 10 did for a rushed or speedy PCR check and 13 for a rapid antigen test — a much less dependable possibility however one that gives ends in minutes.

Healthcare consultants stated the excessive costs revealed by the survey may discourage folks from looking for exams.

“The sticker shock and the barrier which may current to folks, I feel might be important,” stated Erin Fuse Brown, an affiliate regulation professor at Georgia State College who research healthcare prices. “They might assume twice about getting the COVID check, and so they additionally may put it off and by no means get one.”

Fuse Brown reviewed the survey outcomes at inewsource’s request and was not concerned within the knowledge assortment.

Greater than 4.7 million COVID-19 exams have been performed in San Diego County throughout the pandemic, together with roughly 100,000 up to now week.

However testing charges have fallen dramatically for the reason that top of the pandemic this winter, making it tougher for public well being officers to watch an infection ranges, the success of vaccination efforts and the rise of recent COVID-19 variants.

“If folks really feel there’s a monetary barrier to getting examined, then we’re simply not going to ever be capable to get a deal with on the unfold to the remaining folks within the inhabitants who should not but vaccinated,” Fuse Brown stated.

Money-only clinics

Shavinder Chima tried to get examined at no cost, but it surely didn’t go as deliberate.

In November, he booked an appointment at a Nationwide Metropolis web site run by the county. However the check was inconclusive, and Chima was operating out of time.

In lower than two days, he was flying to Canada to go to his household, and he must present immigration officers he was adverse for the virus. Going again to the county clinic wasn’t an possibility — the outcomes may not come again in time.

To his shock, a rehab heart in Newport Seaside was working a testing web site out of a resort close to the San Diego airport. He paid $175 for rushed outcomes and in lower than a day realized he was adverse.

“I used to be determined,” he stated. “I used to be like, ‘I have never seen my household in virtually two years.’ I have been sitting at residence on my own.”

The testing supplier, Nsight Psychology & Addiction, doesn’t settle for insurance coverage for COVID-19 testing despite the fact that it payments insurance coverage for treatments offered at the clinic. Chima stated he didn’t ask his insurance coverage firm to reimburse him, assuming it could deny his declare.

13 suppliers in San Diego County didn’t settle for insurance coverage for any of the COVID-19 exams they provided on the time of the February and March survey. One other eight solely took insurance coverage for some exams, and two others stated they may “probably” invoice insurance coverage however might require an upfront cost.

The federal CARES Act doesn’t restrict how a lot suppliers can cost or require them to ship the invoice to insurance coverage firms in the event that they’re out-of-network. As a substitute, these testing facilities can select to gather cost up entrance and depart it to their clients to hunt reimbursement themselves.

Fuse Brown stated the regulation didn’t do sufficient to forestall costly exams and referred to as the excessive payments sufferers face “completely predictable.”

For many years, efforts to guard the American public from costly medical care have been largely unsuccessful. When the Reasonably priced Care Act was enacted, it required insurance coverage firms to pay for out-of-network emergency care however inadvertently led to skyrocketing payments from out-of-network suppliers. COVID-19 testing costs have adopted the same development.

“Anybody who’s been watching the medical insurance or the healthcare trade would know that that is what would occur,” Fuse Brown stated.

A number of testing suppliers informed inewsource they weren’t ready to invoice insurance coverage when the pandemic started and thought it could be tough to construct relationships with insurance coverage firms, leaving them no selection however to gather the cost from their clients.

Out-of-pocket antigen and PCR exams had been priced at a median of $183 on the time of the survey. By comparability, Medicare — which might set decrease costs — usually reimburses California suppliers between $35 and $52 for these exams.

“I feel that the truth that there are a big proportion of those suppliers do not take part in any insurance coverage in any respect is an issue,” Fuse Brown stated.

“There’s no incentive for them to barter a value with an insurance coverage firm after they can cost no matter they need,” she added.

Dependable outcomes

It was Diana Abifayker’s flip to take care of her aged mother and father on the West Coast and provides her brother a relaxation. She flew from Florida to San Diego in August and obtained a COVID-19 check a few days after she landed as a precaution. To her shock, the outcomes got here again optimistic.

The following few days had been agony. She had interacted with seven members of the family throughout her keep, and the information of the optimistic check triggered panic amongst her family. As a result of she had rheumatoid arthritis, Abifayker additionally referred to as her physician, who began her on nutritional vitamins to assist her combat the COVID-19 an infection.

However Abifayker by no means obtained sick. Neither did anybody else in her household. The check consequence was a false optimistic.

In uncommon instances, COVID-19 exams can incorrectly return a optimistic consequence. The U.S. Meals and Drug Administration says this sometimes occurs with rapid antigen tests — the form of check Abifayker obtained.

How do I decide a COVID-19 testing web site?

Specialists say these methods can assist you keep away from excessive payments:

  1. Strive government-run websites first, which provide free exams with or with out insurance coverage, should you can wait a couple of days for the outcomes.
  2. Pharmacies like CVS and Walgreens are good backups that present free and low cost choices for folks with or with out insurance coverage.
  3. For those who’re uninsured, take a look at native community health centers that may cowl the associated fee for you.
  4. Search for supplier names you’re accustomed to, and do your analysis should you plan to strive a testing web site you haven’t heard of earlier than.
  5. Earlier than scheduling your check, go to the group’s web site. Most suppliers put up their testing costs on-line and can inform you whether or not they settle for insurance coverage.

Abifayker was examined at ARCpoint Labs and paid $150. She stated the lab technician didn’t clarify that the speedy antigen check is much less dependable than the PCR, the gold standard for COVID-19 testing. The worker informed her the antigen outcomes would come again quicker, in order that’s the one she selected.

“The way in which she stated it was they had been each efficient and there was not a lot distinction between them,” Abifayker stated.

The Sorrento Valley lab, which affords DNA and drug testing, is a franchise that units its personal costs and operates independently from different ARCpoint websites across the U.S. It didn’t reply to requests for interviews or emailed questions.

Of the 50 suppliers that participated, ARCpoint was the one one which hung up the telephone throughout the survey. The corporate was among the many 26 suppliers that didn’t or couldn’t reply questions concerning the model, mannequin or lab processing a number of of its exams.

“That appears to be like a vital lack of transparency in what continues to be an emergency state of affairs,” stated Daniel Larremore, a pc scientist on the College of Colorado Boulder who reviewed the survey outcomes. Larremore has constructed pc fashions mapping the unfold of COVID-19.

Take a look at processing particulars can assist clients in search of dependable and reliable choices, Larremore stated. For instance, there are dozens of COVID-19 antigen tests and their ranges of accuracy range, so a affected person might wish to know upfront which brand and model of test will be used.

“It’s not simply value transparency,” Larremore stated. “It’s efficiency transparency as properly.”

How a lot did you pay for COVID-19 testing or therapy? Share your story by emailing us at

After her optimistic antigen check, Abifayker paid ARCpoint Labs one other $192 for a PCR check that got here again adverse.

Her brother, Kareem, referred to as the lab to elucidate what occurred so it might be prevented sooner or later. The corporate refused to just accept the potential of a false optimistic consequence and requested his sister to pay full value for a 3rd check, he stated.

Abifayker didn’t return to the lab and she or he later obtained a $50 refund.

“It was the worst few days of our lives,” Kareem stated. “We didn’t know if we obtained our mother and father sick and put them in peril. And the lab is making all this cash off of individuals’s worry and anxiousness. It’s loopy.”

The wild west

When testing websites sprang up within the first few months of the pandemic, Bryan Andrus seen that personal clinics had been charging unreasonably excessive costs.

“We didn’t really feel that was OK,” Andrus stated.

Because the chief working officer of US Specialty Labs, a San Diego scientific laboratory, he thought the corporate may use its experience and tools to supply testing at an inexpensive value.

The lab’s testing costs begin round $40 and have dropped over time as the prices of supplies have decreased. Andrus stated the corporate can preserve costs low as a result of it processes the samples on-site, whereas different suppliers function extra like middlemen, accumulating specimens from clients and sending them someplace else for evaluation.

These companies should cost larger costs to show a revenue, Andrus stated.

“It’s form of fascinating to see the cottage trade that has grown up round this,” stated Niall Brennan, the president and CEO of the Well being Care Price Institute, after trying via the numerous testing suppliers within the survey.

“It’s form of just like the wild west on the market,” he added.

Brennan stated clients needs to be looking out for problematic testing websites which will overcharge.

“It’s a extremely opportunistic space,” he stated. “Folks have seen the potential for being profitable and so they’re going to attempt to make some cash.”

Even for tech-savvy shoppers, it may be laborious to get correct info on COVID-19 testing.

At Equaltox, a Santa Ana scientific laboratory with a number of places, pricing varies relying on the positioning, and the figures its workers reported within the Clear Well being Prices survey don’t match what’s out there on-line.

The company’s website says it accepts insurance coverage at one Santa Ana web site however not the opposite, and it doesn’t say whether or not its Escondido location takes insurance coverage. For at least five months, the web site has solely listed one possibility in Escondido — a mixed PCR and antibody check for $150. However in February, the positioning informed surveyors it provided two exams, a PCR for $150 and a speedy antigen for $185.

The lab didn’t return telephone calls or emails. Clear Well being Prices stated it stands by the accuracy of its knowledge.

In keeping with the survey, Equaltox fees clients a $75 processing charge for its PCR check in Escondido even when insurance coverage covers the price of the check. Its web site reveals a $25 charge after insurance coverage at certainly one of its Santa Ana websites.

Underneath federal regulation, insurance coverage firms are required to cowl processing charges and copays related to COVID-19 exams, however it may be tough to get reimbursed for these additional prices as soon as they’re paid.

At the very least seven suppliers in San Diego County reported charging sufferers extra charges past what insurance coverage covers.

“In fact these suppliers are going to attempt to push the boundaries,” Fuse Brown stated. “They’re going to attempt to connect surcharges.”

Andrew Clean, a Metropolis Heights resident who estimates he has been examined for COVID-19 seven instances, stated understanding all of the doable testing choices — and avoiding pointless prices — could be overwhelming.

Clean has tried to depend on free authorities websites normally, however when he had plans to journey along with his household to Hawaii, he wanted a check that will be carried out and processed inside 72 hours of his flight.

Within the weeks earlier than his journey, Clean tried to plan forward by scheduling appointments via CVS and Walgreens, which provide inexpensive choices, however they had been solely reserving exams a couple of days upfront and he didn’t wish to threat ready. After trying on the trusted suppliers on the Alaska Airways web site, he selected Carbon Health, the place he paid $170.

Clean stated he didn’t run into any issues along with his check and was in a position to afford the associated fee. He thought others who don’t know find out how to search via the completely different potentialities may find yourself going to suppliers they remorse.

“It certain looks as if a chief time to make the most of individuals who have low well being literacy and don’t actually know what they’re in search of,” he stated.


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